*FREE SHIPPING!
Return and Refund Policy
Dismantling and Disposal Service

*FREE DELIVERY - Timing will be arranged by logistics provider according to that day’s delivery route and advised a day in advance.

REQUEST DELIVERY TIMING
*dedicated delivery timing
*(3hours slot) surcharge $80
*After 6pm surcharge $30
*After 7pm $40
*After 8pm $50
*Sunday/Ph charge $25

Payable via Paynow to UENĀ 53169430E

*All Processed orders are considered final, and therefore
non-cancellable and non-refundable

*Exchanges are only accepted in cases where the product received
is incorrect or defective; exchanges due to buyer's change of mind
will not be accepted.

*Returned items must be in their original sealed packaging/box to
be eligible for exchange.

*Customers are required to provide supporting information including
a photo of the item and a valid reason to our customer service team.

*We reserve the right to decline exchanges for items that have
been unpacked or used.

*We retain the discretion to reject any exchange requests we deem
unfit. Our company's decision on all matters relating to exchange
requests shall be final and conclusive.

*Must inform within 1-2 working days, charge may apply
($50 - $80)

*NO return/exchange/refund after more than 7 days after
order received.

*NO return/exchange/refund if packaging already opened.

*NO return/exchange/refund for ALL sofa & bedframe product.

*All refunds will be processed through the platform gateway.

*$30 fee on-site servicing transportation (applicable after
7 working days after delivery.)

*Disposal Service for used Mattress available.
*$15 per piece disposal fee for Single & Super Single size.
*$25 per piece disposal fee for Queen Size.
*$30 per piece disposal fee for King Size.

*For non bulky item charges $40
*Bulky item from $60, able to sent a picture for the existing item for a precise quote.